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Business Development |
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| 1. |
Is your business required to meet compliance regulations? |
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| 2. |
Do you have a disaster recovery plan in place? |
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| 3. |
Can you briefly describe what IT equipment, including software and hardware that you use? |
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IT Management |
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Risk Management |
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| 1. |
Do you have a single employee who handles all of your IT? |
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| 2. |
Do you have confidential files (both physical and electronic) under restricted access? |
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| 3. |
Do you have a written continuity plan for disaster management? |
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| 4. |
Do new employees sign an agreement to follow your company's confidentiality and security standards for handling customer information? |
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| 5. |
Do you have security cameras? |
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| 6. |
Do you have a DVR unit for storing security camera video? |
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| 7. |
Is the stored DVR video data sent offsite? |
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| 8. |
Do you have sprinkler systems in your facility? |
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| 9. |
Are sprinklers removed in the technology rooms? |
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| 10. |
Do you have another form of fire protection in the technology rooms? |
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| 11. |
Do you have a procedure to follow after an employee termination that secures your crucial network data? |
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Do you allow users to take data offsite via USB memory sticks and work on it on their home computers? |
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Workflow Management |
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Sales Life Cycle |
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Is your marketing consistent with your website ads, sales materials, or phone on-hold messages? |
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Does your website accurately support your company's goals? |
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Are your current phone systems sufficient for your business? |
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a. Can your customers reach you? |
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b. Does your sales staff get every important call? |
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c. Does the system professionally represent your business? |
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Business Planning |
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