On May 12, 2017 a new strain of the Ransom.CryptXXX (WannaCry) strain of ransomware began spreading widely impacting a large number of organizations, particularly in Europe but since then has spread world-wide.
Wcry is demanding a ransom of $300 to $600 in Bitcoin to be paid by May 15, or, in the event that deadline is missed, a higher fee by May 19. The messages left on the screen say files will remain encrypted. It’s not yet clear if there are flaws in the encryption scheme that might allow the victims to restore the files without paying the ransom.
Windows users should be suspicious of e-mails you receive, particularly those that ask the recipient to open an attached document or click on links to the web.
If you see nonstandard activity, such as a large increase in suspicious e-mails, or if you see the encryption ransom page depicted above or one like it and believe your information may have been exposed, please contact support.