NOC Technician

noc technician

Grow with us!

Do you enjoy helping people with technology? We’re looking for highly motivated technicians to work in our Network Operations Center in Lancaster, PA. Process technical alerts from our automated monitoring system and assist end users in resolving basic technical requests. Technical consultation and experience in a managed services environment is preferred; however, we will train the right, eager candidate!

Why work with us?

Is this position the right fit?

NOC Technician
Work Location: Network Operations Center
Primary Responsibilities:
  • Monitor and proactively identify service-impacting events
  • Troubleshoot/resolve client issues remotely
Experience Required: 1 – 2 Years IT Service Desk
Certification Required CompTIA A+ or similar experience
IT Support Technician
Work Location: In Office / On-site with clients
Primary Responsibilities:
  • Deploy, troubleshoot, repair hardware/software
  • Participate in after hours on-call rotation
Experience Required: 2 – 4 Years IT direct customer support
Certification Required CompTIA A+
IT Support Engineer
Work Location: In Office / On-site with clients
Primary Responsibilities:
  • Engineer and implement solutions to client challenges
  • Participate in after hours on-call rotation
Experience Required: 4 – 6 Years IT direct customer support
Certification Required CompTIA A+, Network + preferred

Apply Now

Upload your resume (.doc, .docx, .pdf, .ref):